What makes me a challenging client?

  • What makes me a challenging client?

    Posted by Adam Palmer on 01/09/2024 at 1:09 PM

    Now working with someone like me, there’s only one or two things that will make the collaboration with me a little bit tricky but hopefully in a good way.

    And here’s why:

    1. I Set The Bar Way Too High:

    In my case, I set the quality bar high.

    Whether it is in your end product or just the way we communicate with each other, I love having things done with care and attention to detail.

    For example, I once collaborated with a designer on a branding project.

    While he came up with good ideas, I wanted just a bit more refinement.

    After several feedback loops, a logo that expressed the brand’s identity was achieved, and it was what we both wanted.

    2. I Know What I Want, But I’m Open to Suggestions:

    I typically come to a project with a fairly clear sense of what I am looking to find.

    At the same time, however, I believe that one of the things that I really love is when somebody brings in fresh ideas-something that I have not thought about.

    This can be sort of a delicate balance; for example, working on a content strategy with a writer who had some rather audacious ideas for topics.

    Of course, I had my own ideas about what would work, but the depth of their research really impressed me, and the end product was much stronger after having combined their ideas with my own.

    3. Communication Plays a Very Important Role in My Books:

    I try to stay in the loop. I appreciate getting regular updates; even a two-second note saying all is well is nice.

    One would be working with a developer who was absolutely brilliant at their job but didn’t say much. It led to a little bit of stress on my end, wondering if things were moving forward.

    But once having a chat about keeping the lines of communication open, the project went much smoother, and both felt better about it.

    4. I’m a Bit of a Perfectionist:

    Details matter to me, sometimes a lot. If something is off, whether it is a small typo or a misalignment in design, I will more than likely catch it and want it corrected.

    I know this might seem nitpicky, but I believe that the difference lies in details.

    Even when I was at work on a marketing campaign, a small tweak in the wording of a headline made all the difference with engagement, well worth the extra time.

    5. I’m in it for the Long Haul:

    Basically, I am not just looking for some form of quick fix, but I need something that will actually last.

    This simply means that I am interested in those strategies that might take a little while to put into place but for which the eventual payoff will be greater.

    For instance, in SEO on a website, I tend to think that when it comes to better and more sustainable practices, such as content quality and building links in an ethical manner, often the results over time tend to be somewhat better, even at the price of seeming slow at the beginning.

    6. Always Room for Improvement:

    I’m that kind of person who’s always reflecting on how things can be better.

    That means I might question continuous improvements and refinements, which can at times be demanding when you’d prefer to stick with what works.

    A specific example would be the continuous loops for feedback and data analysis post-launch of a new product to keep fine-tuning the customer experience.

    It took more work, but paid dividends in great strides in improving customer satisfaction.

    Adam Palmer replied 4 months, 3 weeks ago 1 Member · 0 Replies
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