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The Not a Mind Reader Policy
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The Not a Mind Reader Policy
When a client sends vague feedback like “Make it pop” or “More modern”, ask:
“Can you share a reference of what ‘modern’ looks like to you?”
Because modern to you might be sleek sans-serif and modern to them might be neon Comic Sans.
Ask before you guess.
Saves everyone 3 rounds of edits.
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1 Reply
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This is sooo true..
I used to write first and then there would be countless revision like “this is too extreme, needs to be toned down a bit”
and the most common vague sentences used by clients ”you know what I mean”
Honestly<font face=”inherit”> </font>I<font face=”inherit”> have stared replying to such sentences with I don’t know, can you please explain more…</font>
It looks like arrogance but helps in either more clarity or clients approve them sooner as even they themselves don’t know what they EXACTLY want
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